FAQ

How long do i have to wait for my car to be serviced?

A routine service takes about 2 hrs, where the vehicle is serviced as per the schedule, washed and cleaned and returned to the owner. Sometimes the nature of the job is different and the time taken for the job increases. Our trained service advisers will also guide you and inform you for the time taken to do the job.

Do you parking facility?

Yes there is adequate parking facility at Mosaram Enterprises.

How do i know that you are charging me fair prices for my services?

To ensure the Mosaram Enterprises has fixed the rate for parts and labour. The same is updated in the software and the software given to the dealer. The prices cannot be changed, thus ensuring that prices charged and fair and approved.

Are you trained enough to handle my car?

Service Executives in Mosaram Mahindra is well equipped with the latest state of the art machines that are needed to repair and service your prized vehicle.

I have asked for a certain registration number for my car but I got a different number why?

The registration authority is the sole number issuing agency. It is a government agency controlled by the government. Though the rules do permit the customer to put in a request for a special number the final decision lies with the registration authorities. That is why at times customers may not get the desired numbers.

What is roadside assistance?

Road Side Assistance or RSA is a new product from Mosaram Mahindra for complete peace of Mind ownership experience. The RSA team is a trained team to handle take care of all your emergencies 24X7. They are equipped with a flat-bed towing truck to bring your car safely to the nearest Mosaram Mahindra service centre. Roadside assistance can be purchased from Mosaram Mahindra.

Can i get a driver to pick up my car for service?

Yes we do arrange for drivers to pick up and drop off your car after servicing, please call our helpline for more details.

What are the opening and closing hours?

Mosaram Mahindra is open 7 days a week (closed only a few select national holidays). From 10 a.m. to 7:00 p.m.

Whom should I contact for a Test Drive?

Just send your request through our website or call at dealership numbers available at website and we will schedule Test Drive for you.

How can I get the quotation for Mahindra vehicle?

Simple…send us request through our website or call dealership numbers and our Sales Executives will do the rest.

My vehicle is due for service. Is Service Booking available on this website?

Sure Sir. Just fill vehicle detail, service time and date and our Customer Care Manager will confirm your booking through SMS/call.

My vehicle insurance is expiring in few days. Can I get it renewed?

Yes Sir. Fill the details required at our website under insurance renewal. Our executive will do the rest.

Is cashless insurance claim facility available at workshop?

Yes Sir. All insurance policies issued from dealership is covered for cashless repair at our workshop subject to repair approval from concerned insurance company.

I need finance for my Mahindra vehicle. Is vehicle finance facility available at showroom?

Yes Sir. We have tie-up with leading financers like Mahindra Finance, Magma, HDFC, Cholamandlam & many Nationalized Banks for hassle free and quick financing. Just give us a call or send your request through our website for finance.